1. Introduction
Bht Technologie Na Inc. respects the privacy of every person who contacts the counter, visits this website, enters a partnership agreement or takes part in a site survey. This policy describes what personal information we collect, why we collect it, how long we keep it and the choices that are available to you. It applies to the website at bergerinternational.mom and to the partnership and support services we provide. The software and site development work described here is carried out under the developer identity BHT Tech NA, and references to the developer in this policy mean that identity.
We have written this policy in plain language on purpose. Privacy documents are often dense, and a dense document that nobody reads offers little protection. If a term in this policy is unclear, please ask us and we will explain it. The company responsible for the information described here is Bht Technologie Na Inc., 1086 Rue Des Forges, Terrebonne - J6Y 0P6, Canada (CA).
This policy does not override any obligation that arises under a signed integrator agreement. Where a partnership contract contains stricter privacy terms, those stricter terms apply to the information covered by that contract. This policy covers the information we handle at the counter, through this website and in the ordinary course of a systems design engagement.
2. Scope of This Policy
This policy applies to personal information that we collect directly from you, that you provide to us through a form, email, telephone call or meeting, and that we receive in the course of arranging an integrator agreement, planning a pilot, booking a site survey, maintaining a support roster or handling an escalation review. It also applies to information collected automatically when you use this website, such as basic technical data that a web server records.
The policy does not apply to information that a partner or a client holds in its own systems. When a partner operates its own management platform or stores its own support records, that partner is responsible for the privacy notice that covers that platform. We encourage every partner to review the notices of the systems it uses, because those notices may describe additional data practices that we do not control.
Information that has been fully anonymised so that no individual can be identified is not personal information. We may use anonymised information to understand how our services are used and to improve them, but we do so only after removing details that could point back to a person.
3. Who We Are
Bht Technologie Na Inc. is a computer systems design practice working within the professional, scientific and technical services sector. Our counter is located at 1086 Rue Des Forges, Terrebonne - J6Y 0P6, Canada (CA). We coordinate technology partnerships, integrator agreements, pilot scopes, support rosters, license renewals, site surveys and escalation reviews from this address.
For the purposes of applicable privacy law, Bht Technologie Na Inc. is the organisation responsible for the personal information described in this policy. If you have a question about how information is handled, the counter can direct your question to the person who is able to answer it. Our contact details appear at the end of this policy.
Where the developer identity BHT Tech NA appears on a project record, that identity describes the technical team responsible for building and maintaining the website and related systems. It does not indicate a separate company or a different legal entity, and the same privacy commitments apply to information handled under that identity.
4. Information We Collect
The information we collect depends on how you interact with us. In most cases there are three broad categories: information you give us, information we create while working with you, and information collected automatically by the website.
Information you give us
When you send a message through our contact form, you give us your name, your email address, a subject line and the text of your message. When you speak to a coordinator, you may give us a telephone number, a role title, the name of the organisation you represent and details of the systems involved. When you sign an integrator agreement or join a pilot, you may provide business contact information, correspondence and any documents that you choose to share.
Information we create while working with you
As a partnership develops, we create records such as a desk reference, a scope summary, survey findings, roster assignments, renewal batches and notes from an escalation review. These records frequently contain the name, role and contact details of the people involved in the partnership. They are kept with the partnership so that the relationship can be understood and supported over time.
Information collected automatically
When you visit this website, our hosting environment may record technical information such as the pages requested, the date and time of a request, the type of browser used and the referring address. This information helps us keep the site running and understand which parts of it are useful. We do not use it to identify individual visitors, and we do not combine it with the information you provide through a form.
5. How We Collect Information
We collect personal information in several ordinary ways. You may send us a message through the contact form, write to partners@bergerinternational.mom, call us on +12233292029, or speak to a coordinator during a meeting at the counter. We also collect information when you return a completed survey report, sign a scope document, accept a roster assignment or take part in an escalation review.
Sometimes a partner shares information about you with us so that a partnership can proceed. For example, an integrator may tell us the name and email address of the engineer who will attend a pilot, or a client may provide the contact details of a site lead who will receive visit notifications. When we receive information in this way, we rely on the partner that shared it to have a lawful reason to do so, and we use the information only for the purpose for which it was shared.
We may also receive information from publicly available business sources when we are assessing whether to open an integrator desk. In such cases we limit ourselves to business contact details and to information that is relevant to the proposed partnership.
6. Lawful Basis for Processing
We process personal information because we need it to respond to your request, to prepare and perform a partnership arrangement, to meet legal obligations that apply to us, or because we have a legitimate interest in running and improving our services. The specific basis depends on the context in which the information was collected.
When you send a message through the contact form, we process your details because you asked us to respond. When you sign an integrator agreement, we process the information needed to perform that agreement. When we keep records for audit, tax or safety purposes, we rely on our legal obligations. When we review how our services are used in aggregate, we rely on our legitimate interest in operating a sound business, and we make sure that the review does not intrude on any individual.
Where consent is the appropriate basis, we ask for it clearly and we respect a decision to withdraw it. Withdrawing consent does not affect processing that took place before the withdrawal, nor does it affect processing that rests on another lawful basis.
7. How We Use Information
We use personal information to respond to enquiries, prepare partnership documents, plan and run pilots, book and report on site surveys, maintain support rosters, group and reconcile license renewals, and conduct escalation reviews. Each of these uses relates directly to the services described on this website and to the partnership conversations that lead in and out of them.
- Responding to messages sent through the contact form or by email.
- Preparing, negotiating and performing integrator agreements.
- Defining pilot scopes and recording what success will mean.
- Booking survey visits and preparing survey reports.
- Assigning named crews to support rosters and publishing the roster.
- Grouping license renewals and reconciling quantities.
- Gathering evidence and recording outcomes in escalation reviews.
- Meeting record keeping, tax and safety obligations that apply to us.
- Improving the clarity and usefulness of this website and its services.
We do not sell personal information. We do not use the information you give us to build advertising profiles, and we do not share it with advertising networks. If we ever wish to use information for a purpose that is not described in this policy, we will explain the new purpose and, where the law requires it, ask for your consent before proceeding.
9. Integrator and Partner Records
A large part of our information estate consists of integrator and partner records. These records describe a technology partnership: who the partner is, which systems are in scope, which interfaces must be honoured, which crews are on the support roster and which renewal batches have been agreed. Many of these records contain the names and contact details of the people who make the partnership work.
Because integrator records are central to the service we provide, they are kept with particular care. Access is limited to the coordinators who work on the partnership and to the people who must review a desk for audit or quality purposes. When a partnership ends, the record is retained for as long as required for legal and contractual reasons, and then removed in line with the retention section of this policy.
If you are a person named in a partner record and you wish to check what is held about you, you can make a request using the process described later in this policy. We will confirm what we hold, explain why it is held and, where appropriate, correct or remove it.
10. Retention of Information
We keep personal information only for as long as it is needed for the purpose for which it was collected. A message sent through the contact form is kept for as long as it takes to deal with the enquiry and to keep a reasonable record of the exchange. Information that forms part of an integrator agreement is kept for the life of the partnership and for a further period after it ends, so that the arrangement can be evidenced if it is ever questioned.
Retention periods vary with the type of record. Support roster assignments are kept while the roster is active and for a short period afterwards. Survey reports are kept with the design record to which they relate. Renewal batches are kept for the period that tax and audit rules require. Escalation reviews are kept long enough to confirm that the agreed steps were completed.
When a retention period ends, we delete the information or reduce it to an anonymised form that no longer identifies a person. Where deletion is not immediately possible because information is held in a backup, we keep the backup secure and delete the information from it at the next ordinary cycle.
11. Security of Information
We protect personal information with reasonable technical and organisational measures. Access to partner records is limited to people who need it, accounts are protected by strong credentials, and devices used at the counter are kept updated. Paper records that contain personal information, such as a signed survey sheet, are kept in a locked space when they are not in use.
We review our practices from time to time and correct weaknesses when we find them. No system is perfectly secure, and we do not claim otherwise. If a security incident affects personal information, we will investigate promptly, take steps to limit the impact and notify the people and authorities that the law requires us to notify.
You also have a part to play. Please keep any credentials that we issue to you confidential, send only the information that a task requires, and tell us at once if you believe that a message from the counter did not come from us. A short message to partners@bergerinternational.mom is enough to start a review.
13. Information About Site Surveys
A site survey involves visiting a premises and recording what is found there. Survey reports often contain photographs of equipment, notes about rooms and details about the people who met the crew. We treat these reports as confidential to the partnership and share them only with the partner and the client who commissioned the survey.
Photographs are taken to record equipment and conditions, not to identify individuals. If a photograph happens to include a person, we keep it within the survey record and do not use it for any other purpose. Access badges or personal documents that are visible during a survey are not photographed and are not recorded in the report.
Survey reports are retained with the design record so that later work can be planned on accurate facts. If you are named in a report and wish to know what is held, you can make a request using the process described in this policy.
14. Privacy for Children
Our services are intended for businesses and for the professionals who work within them. This website is not directed to children, and we do not knowingly collect personal information from a child. If you believe that a child has sent information to the counter, please contact us and we will remove it promptly.
Where a partnership involves a premises that serves children, such as a school or a clinic, our survey and design work focuses on systems and rooms, not on the children themselves. We do not request information about children, and any such information that is offered to us during a visit is not recorded in a survey report.
Parents and guardians who have a concern about information held by a partner are welcome to contact us and we will direct the concern to the partner responsible for the record, because that partner holds the relevant system and the related privacy notice.
15. Your Rights
Subject to the law that applies to you, you may have the right to ask what personal information we hold about you, to request a copy of it, to ask us to correct information that is wrong, to ask us to delete information where there is no good reason to keep it, to object to certain uses, and to ask us to restrict how information is processed while a concern is examined.
You also have the right to withdraw consent where consent is the basis for processing, and the right to complain to a privacy regulator if you believe that your information has been handled improperly. We would rather hear from you first, because many concerns can be resolved quickly and directly, but the right to complain to a regulator remains yours.
We will not charge a fee for an ordinary request, and we will not treat you differently because you exercise a privacy right. If a request is unusually complex or repeats frequently, we may explain the added work and agree a reasonable approach with you before proceeding.
16. Making an Access Request
To make an access request, write to partners@bergerinternational.mom with the subject line Privacy Request, or send a letter to Bht Technologie Na Inc., 1086 Rue Des Forges, Terrebonne - J6Y 0P6, Canada (CA). Please describe the information you are asking about and the partnership or enquiry it relates to, so that we can locate the right record.
We may need to confirm your identity before we release information, because we do not want to disclose a partner record to the wrong person. The check is proportionate to the sensitivity of the record and may involve a reply from the email address we already hold for you. We aim to respond within thirty days and will tell you if an extension is needed.
If we cannot comply with a request in full, we will explain the reason and set out any step that remains available to you. Where a record contains information about other people as well as about you, we may provide your information while limiting the parts that relate to others.
17. International Transfers
Bht Technologie Na Inc. works from Terrebonne, Canada, and some of the service providers that support this website or its email may store information in other countries. When information moves across a border, we take steps to keep the protection consistent. These steps may include contractual protections with the provider and a review of the provider privacy practices.
A partner that operates in more than one region may ask us to hold a record in a particular location. We will consider such a request and explain what can be arranged. The answer will depend on the systems involved and on the obligations that apply in each location.
If you would like to know whether your information is likely to be stored outside Canada, you can ask the counter and we will explain the general position for the partnership record in which your information appears.
18. Third Party Services
This website links to a small number of external destinations, such as email and telephone links that open your own applications. When you follow an external link, the privacy notice of the destination applies. We are not responsible for the practices of a destination that we do not control, and we encourage you to read the notice before sharing information.
Some of our partners use their own platforms for support tickets, documentation or device management. Those platforms are governed by the notices of the organisations that run them. Where we are the party that introduced the platform into a partnership, we will help you find the relevant notice and explain how the platform fits into the overall arrangement.
We do not embed advertising or social media tracking pixels on this site. The pages are built to be readable and useful without third party scripts, and that choice reflects our preference for a quiet and predictable experience.
19. Changes to This Policy
We may update this policy when our services change, when we adopt a new internal practice, or when the law requires an update. The current version will always be available on this page, and the date of the most recent change is shown at the close of the policy.
If a change materially affects how personal information is used, we will take reasonable steps to bring it to the attention of the people who are likely to be affected. For an active partnership, that step may be a note in the next ordinary communication rather than a separate notice. For a general change, the updated page is the notice.
Continuing to use the website or to work with the counter after an update means that the current policy applies. If you do not agree with an update, you may contact us to discuss how it affects your information.
20. Contacting Us
Questions about this policy, requests about your information and concerns about how information has been handled can all be sent to the counter. We will make sure that the message reaches the person who is able to answer it.
Company: Bht Technologie Na Inc.
Address: 1086 Rue Des Forges, Terrebonne - J6Y 0P6, Canada (CA)
Email: partners@bergerinternational.mom
Phone: +12233292029
This policy was last updated on 26 October 2026.